Tommy O'Connell - GM / Partner in 411 West, Lula's Restaurant and Squid's Restaurant

Tommy started with our company in 1986 as a dish washer and server at Spanky's Restaurant while in his last year at UNC. He helped open 411 in 1990 and became a partner in 1998. He is a certified sommelier and selects our wine offerings. He is active on town boards and lives in Downtown Chapel Hill with his wife, son, daughter and two labs.

Jon Dowse - Executive Chef

Jon was named Executive Chef at 411 West in April of 2012 after working with us since 1997. He is a natural leader with a passion for food and has earned fierce loyalty from our veteran staff.  When he is not contributing his talent and expertise to your next amazing meal at 411 West, Jonathan enjoys spending time with his family on their beautiful Chatham County farm.


Trae Smith - Manager

Trae began with us in 1999. He attended NCSU and is a certified mixologist. He curates our beer mixed beverage program and oversees the training of our bar and floor staff.

Mark Tachman - Pastry Chef

Mark has been a pastry chef for over thirty years, beginning in the San Francisco Bay Area, then South Carolina, and eventually here in the the Triangle. He helped open 411 West in Chapel Hill in 1990, Outside of his 411 duties, Mark has taught baking classes at several locations in the Triangle, contributed to the Baker's Dozen Cookbook, and has aired food commentaries on NPR's Morning Edition and WUNC's State of Things.